SAP Support Channels

Modified on Wed, 29 May at 1:53 PM

Popular Support Channels offered by SAP for all offerings across the SAP suite


Knowledge Base 

Search support repositories including knowledge base articles, SAP Notes, product documentation, forums and others.


Get Support

Get connected with Support: Schedule an Expert, Expert Chat, Ask an Expert Peer, and case creation.


Software Downloads

Find topics like installations, upgrades, support packages, patches, databases, and SAP Download Manager.


Users & Authorizations

Add and remove users, find important contacts, and control which applications are accessible to your company's user base.


Systems & Installations

See details about installations, systems, and tenant that SAP manages for your business in the cloud.


Keys

Includes details about license keys, migration keys, developer and object (SSCR) keys, and your own namespaces to modify it.


Manage Remote Connections

Set up remote access so that SAP Support can quickly diagnose and solve cases without needing to be at your desk or on the phone.


Cloud Availability 

View of the status of your SAP Cloud services, including scheduled maintenance and upgrade events with your products.


Reporting

Access a holistic, customizable overview of SAP Solutions across all support contracts and deployment types.


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